Helping You Start Strong in Canada
Moving to a new country can feel overwhelming—but you don’t have to figure it all out alone. At ISSO, our Settlement Assistance Program offers the essential support and guidance newcomers need to navigate daily life, government systems, and immigration processes in Canada.
We’re here to answer your questions, provide trustworthy advice, and connect you to the services that matter most.
🤝 Who We Support
We provide settlement support to all newcomers, including:
- Permanent Residents
- Convention Refugees & Refugee Claimants
- International Students
- Temporary Foreign Workers
- Visitors
- Individuals without immigration status
If you’re new to Canada, you’re welcome here.
🧾 Services We Offer
Our experienced settlement workers can assist you with:
🧭 Immigration Support & Application Help:
- Sponsoring family members
- Applying for Canadian citizenship
- Extending or changing immigration status (e.g., visitor, work permits)
- Understanding immigration program requirements
- Filling out forms and submitting applications
🏛 Government Benefits & Program Guidance:
- Employment Insurance (EI)
- Canada Child Benefit (CCB)
- Old Age Security (OAS) and CPP
- Ontario Works (OW) and ODSP
- Ontario Student Assistance Program (OSAP)
- Ontario Drug Benefit (ODB)
- Children’s Activity Tax Credit
- Scholarships and bursaries
🏥 Community Referrals:
- Finding a family doctor or walk-in clinic
- Registering for English language classes (LINC/ESL)
- Enrolling children in school or child care
- Accessing recreation programs and libraries
- Connecting to community events and peer support groups
💬 Need help with a government form, a service you don’t understand, or figuring out your next steps? We’re here for all of it—and all of you.
📅 How to Access This Program
You can speak with a settlement worker in person or virtually, in multiple languages, and always with compassion and confidentiality.
👉 Contact us to book a free appointment
Let’s make your transition to life in Canada smoother, together.
